CX leader spotlight: Michael Bair, SVP of Customer Experience at FIGS
delighted
SEPTEMBER 8, 2021
We sat down with Michael Bair, SVP of Customer Experience at FIGS to learn how his career learnings helped him build a flourishing CX program at the leading direct-to-consumer healthcare apparel and lifestyle brand for healthcare professionals. In 2017, he completed Seth Godin’s AltMBA focused on strategic leadership.
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