People, processes & partnership: How Luminus shakes up the energy market using Hello Customer
Hello Customer
AUGUST 24, 2020
The heat is on because in 2007 the government liberalized the market making it a price-driven and competitive environment. That used to be very time-consuming in the past. They serve 1.8 They have been using Hello Customer since the beginning of 2019 to gain deeper insights into customer expectations, with great success.
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