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25 important social media questions, answered

BirdEye

Social media is a daily part of our lives, but many companies still have questions about it. These are just a few of the social media questions that businesses are asking. In this blog post, we’ll answer 25 of the most important social media questions. Social media questions: The how?

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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

Millennials (also called Gen Y)- born in between 1982 and 2004. Known as big spenders (since they have the highest disposable income among the generations), they value brand loyalty but also reported to be more willing to try out new products. Your brand could succeed in marketing to this generation through social media and SMS.

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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

Millennials (also called Gen Y)- born in between 1982 and 2004. Known as big spenders (since they have the highest disposable income among the generations), they value brand loyalty but also reported to be more willing to try out new products. Your brand could succeed in marketing to this generation through social media and SMS.

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Dodgy tumble dryers – your legal rights & what to do

Helen Dewdney

The machines affected were manufactured between manufactured between April 2004 and September 2015. 750 fires involving Hotpoint, Indesit and Creda tumble dryers have been reported since 2004, including three injuries. 2) Under the Sale and Supply of Goods Act 1994 you are entitled to a refund, repair or replacement.

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Why Should You Care About Customer Experience?

Feedbackly

Looking at Google’s search trends since 2004, we can see a steady increase in search popularity with a slight exponential curve – indicating that the interest will continue to grow more every year. This includes quality of working conditions, resources, reporting grievances, evaluating employee service systems, and more.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. Adam Toporek.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. Adam Toporek.