Talkdesk

DECEMBER 18, 2020

A 10-year acceleration in ecommerce buying driven by the pandemic, in combination with the seasonal spike in gift buying, is about to create an unprecedented volume of holiday retail returns. For one, ecommerce orders are up to three times more likely to be returned than in-store purchases.

Retail 106

Retail Apparel Data Ecommerce 106

Optimove

APRIL 2, 2020

Knitting workshops for a fashion eCommerce site or online streaming shows for an event tickets site could work. Create Loyalty Programs Now That Pay Off Later. For more such ideas, best practices, analysis, and tips for #MarketingAmidCorona see: Tips for eCommerce sites. 5 Simple Tips to Keep in Mind Now.

Communication 52

Communication Entertainment Sports Ecommerce 52

LiveChat

JULY 13, 2016

Why mobile website design is so important in ecommerce. Accessing a mobile ecommerce website is a matter of few actions. Preparing and launching a mobile app for you ecommerce business is another way of reaching your mobile audience. You can boost that effect by adding some kind of a loyalty program into the app.

Ecommerce 28

Ecommerce Loyalty Programs Sales Connections 28

Talkdesk

OCTOBER 10, 2016

You’re searching around on your favorite eCommerce website for shipping information, but you can’t seem to find it. 6 Tips to Make Your Customer Service Proactive. And finally, offer a reward or loyalty program to customers who have been with your company for many years.

Tips 40

Tips Competitive Advantage Ecommerce Loyalty Programs 40

CSM Magazine

NOVEMBER 27, 2020

In this post, we’re going to run through a few tips for enhancing your customer service, looking specifically towards the goal of building and maintaining a strong customer community. To get customers to stick around and provide your company with steady support, you must provide an outstanding level of customer service.

Customer Service 59

Customer Service Handbook Social Media How To 59

Retently

FEBRUARY 20, 2023

RFM and NPS are widely used in ecommerce for these purposes. For a quicker result, NPS will do the job as it assesses customer attitude and loyalty to the brand. While different in their approach, NPS and RFM are important metrics that help ecommerce businesses better understand their customers and drive growth. What is RFM?

Ecommerce 151

Ecommerce NPS Effort Score Analysis 151

Doing CX Right

AUGUST 23, 2020

ShoppingGives asked 21 Customer Experience experts about proven ways to create brand loyalty, especially during an increasingly competitive eCommerce space. Knowing that brand loyalty is important doesn’t necessarily mean that you’ll do a great job of building it. A successful brand loyalty program can be a great investment.

Loyalty 52

Loyalty Brands Social Media Competitive Advantage 52

BirdEye

NOVEMBER 29, 2023

From the latest trends shaping the industry to practical tips on enhancing your brand and the essential tips and tools to amplify your reach – this blog equips you with strategic steps to elevate your furniture store marketing. Your tip: Offer a seamless and trustworthy experience for customers. How to market a furniture store?

Trends 57

Trends Tips Tools Marketing 57

Retently

APRIL 18, 2024

For more ideas consider the folowing tips: Map the User Journey : Start by mapping out the typical paths users take within your app. For example, after a seamless checkout process in an ecommerce app. Setting them up at the perfect moment and giving clear prompts can really make a difference.

NPS 78

NPS Survey Net Promoter Score Effort Score 78

ProProfs Chat

JUNE 21, 2019

Needless to say, it is one of the most important metrics for your business to consider when you plan your marketing, loyalty programs, and sales processes. Nothing shows a customer you care more than a personalized message, which leads to higher customer loyalty over time. Keep an eye on Your Business Lifecycle.

Customer Retention 63

Customer Retention Strategy How To Case Study 63

SurveySparrow

APRIL 17, 2020

B2B eCommerce is growing at a fast pace and is expected to touch $6.6 Customer Experience and B2B eCommerce Sales. If you intend to foray into B2B eCommerce or wish to improve your eCommerce sales and revenue, here are some proven tips to achieve your business goals without breaking the bank. Custom pricing.

Ecommerce 52

Ecommerce B2B Tips Self Service 52

Joe Rawlinson

JANUARY 13, 2020

In contrast, retailers today need to out-do their neighboring stores as well as thousands of ecommerce stores online. Create A Simple Loyalty Program. You can increase retail sales by creating a simple loyalty program. As the name suggests, these programs increase loyalty between stores and customers.

Retail 15

Retail Sales Loyalty Programs Social Media 15

Qualtrics

FEBRUARY 20, 2020

As you plan out your days at X4, here’s a look at some of the sessions we recommend to help you come away from the event with all the inspiration and practical tips you need for your next breakthrough. Restaurant, tire shop, or multinational retail chain – every business is a digital business now, not just the eCommerce giants.

Government 32

Government Employee Experience Leadership Employee Engagement 32

BirdEye

DECEMBER 8, 2023

We guide you with practical and actionable tips and suggest ad ideas, tactics, and strategies to boost the profitability of your carpet cleaning business. 6 tips 5 tips on how to start a carpet cleaning business Rebranding? Pro tip: Create, update, and manage business listings with Birdeye Listings.

Tips 57

Tips Strategy Marketing Social Media 57

Qualtrics

FEBRUARY 18, 2020

As you plan out your days at X4, here’s a look at some of the sessions we recommend to help you come away from the event with all the inspiration and practical tips you need to take your market research programs to new heights in 2020. Jump straight to: Morning mainstage inspiration. World-class thought leadership. What’s new in XM?

Marketing 29

Marketing Government Leadership Automotive 29

LiveChat

AUGUST 3, 2016

Well, without a doubt, every single ecommerce retailer and marketer out there has had some experience with cart abandonment. Let’s take a look at 4 things cart abandoners are thinking and discuss how a loyalty program can actually change the way they perceive some of the issues that are causing them to flee: 1. Annoying, right?

Loyalty Programs 28

Loyalty Programs Loyalty Ecommerce Advertising 28

SmartKarrot

NOVEMBER 2, 2020

Equipped with an extensive background in ecommerce and entrepreneurship, he handles all marketing and customer success efforts. Brian Lim is an expereinced ecommerce entrepreneur with many startups in his kitty. Every Friday, we deliver tips for raving at home and ways to pass the time in style. Reuben Yonatan, CEO, GetVoIP.

Customer Retention 21

Customer Retention Strategy e-support Social Media 21

Qualtrics

FEBRUARY 17, 2020

As you plan out your days at X4, here’s a look at some of the sessions we recommend to help you come away from the event with all the inspiration and practical tips you need to take your XM program to new heights in 2020. Jump straight to: Morning mainstage inspiration. World-class thought leadership. What’s new in XM. Don’t measure.

Government 34

Government Leadership Employee Experience Automotive 34

ProProfs Chat

JULY 30, 2021

Amazon is one of the first names that comes to our mind when we think of ecommerce and retail selling. By adopting tips from your successful competitors, you can position your brand in an advantageous position in the market. Further, you can share the catalogues with your friends and family to understand their feedback.

Brands 111

Brands Net Promoter Score Social Media e-support 111