What is Voice Feedback and How can You Generate Customer Insights From it?
Lumoa
APRIL 13, 2020
So how do you make the most out of your voice feedback? With the modern technologies available today, such as speech-to-text and artificial intelligence (AI) it’s possible to automatically generate insights from calls, Interactive Voice Response (IVR) surveys, and post-call surveys. What is voice feedback?
Let's personalize your content