Q&A WITH J.CREW: Using Voice Of Customer To Improve Experiences
Alida
NOVEMBER 10, 2021
Community Insights Manager at J.Crew Group, Inc. In such a highly competitive industry, retailers can’t afford to miss the mark, but J.Crew has uncovered the key to navigate the retail landscape—by putting customers first. We sat down for a virtual fireside chat with Jenny Yi, Sr.
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