Tech Outages and Customer Feedback: How a Leading Bank Leveraged InMoment’s Platform
InMoment XI
JULY 22, 2024
Did you know that 77% of customers expect to interact with someone immediately when they contact a company during a crisis? The recent global outage affecting major service providers like Microsoft and CrowdStrike has highlighted the need for businesses to be prepared. What Sources Should You Be Capturing?
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