How to Transform Customer Support – A Play in 3 Acts
Lumoa
APRIL 21, 2022
People who lead Customer Support functions are very well aware of the challenges. You are also very well aware of where you want to go; RevOps, with 69% of you saying your primary reason for gathering customer insights is to increase revenue and reduce churn. To me, that’s hugely positive. You can do this. A simple example.
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