PeopleMetrics

APRIL 10, 2017

You’re selling your brand, and for customers to become promoters, they need to love your brand. When you interact with customers and show them that you value their opinions, your customers will think and speak positively about your brand. Loyalty programs lead to more sales and reward customers for shopping with your business.

How To 102

How To Social Media Loyalty Programs Infographics 102

Ecrion

SEPTEMBER 8, 2020

This will be a welcome change from the rather cold, robotic offers your consumers may typically receive from other companies. Reward Customer Loyalty. The same can be said when it comes to the relationship between consumers and brands. click to view infographic. Be Accessible .

Customer relationships 68

Customer relationships Examples Customer Experience Apparel 68

ShepHyken

APRIL 9, 2018

His brand new book, “ Never Lose a Customer Again ,” is just out. How Chatbots Can Improve User Experience [Infographic] by Sophia Bernazzani. This short article and infographic have some interesting ideas on how to effectively use chatbots. When he talks – or writes – I pay attention.

Net Promoter Score 89

Net Promoter Score Loyalty Programs Customer Service Chatbots 89

Storyminers

AUGUST 21, 2018

If your business is one that needs to appeal to both younger and older consumers, your best bet is to reach out both online and offline in an attempt to cover all your bases. Most generations are open to receiving emails from brands they already follow. Gen X is less likely to be loyal to a specific brand and open to discounts.

Customer Experience 124

Customer Experience Social Media Infographics Advertising 124

Currency Alliance

FEBRUARY 10, 2020

One of the earliest loyalty programs came out of the grocery sector. Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app.

Loyalty Programs 52

Loyalty Programs Loyalty How To Hotels 52

Storyminers

AUGUST 21, 2018

If your business is one that needs to appeal to both younger and older consumers, your best bet is to reach out both online and offline in an attempt to cover all your bases. Most generations are open to receiving emails from brands they already follow. Gen X is less likely to be loyal to a specific brand and open to discounts.

Social Media 100

Social Media Customer Experience How To Infographics 100

Currency Alliance

SEPTEMBER 17, 2019

In this new content series, we show what a world-beating loyalty program would look like in four different sectors, and discuss the brands currently showing the potential to build that ‘world-beating’ program. Competition and opportunities have proliferated beyond travel brands’ core markets.

Loyalty Programs 40

Loyalty Programs Travel Loyalty Airlines 40

Provide Support

JANUARY 25, 2017

68% of Millennials say they wouldn’t be loyal to a brand if it doesn’t have a good loyalty program. The Bond Loyalty Report). 62% of Millennials report that brand engagement is more likely to make them a loyal customer. (The Nielsen Survey). USC Dornsife).

Infographics 40

Infographics Loyalty Programs Loyalty Study 40

SurveySensum

SEPTEMBER 8, 2023

They found that on average, a consumer is valued at $210 to Dell. Utilizing Promoters as Brand Advocates Identify Detractors Prevent Churn NPS as a Tool for Continuous Improvement NPS 3.0: So, why not leverage your promoters, aka your biggest fans, and convert them into your brand advocates? Here are 4 ways to do that!

NPS 52

NPS ROI Social Media Effort Score 52

Currency Alliance

MARCH 5, 2019

Should my brand be in a loyalty coalition? Do reward points really earn loyalty? These, and other important questions, were subject of a debate held recently at the Visa Innovation Center in London, and Convened by Annich McIntosh of Loyalty Magazine. Loyalty Coalitions are Morphing into Marketplaces.

Loyalty 58

Loyalty Loyalty Programs Entertainment Consulting 58

ProProfs Chat

JULY 21, 2020

The Brand that stays by my side. – Sincerely, Your Future Customer. Simple, the brand that values customer journeys. Your customers don’t care about your Value Proposition statements; they simply want to feel ‘Valued’ throughout their lifecycle with your brand. . Guess who will get my money?

Management 52

Management Loyalty Programs Loyalty Competitive Advantage 52