Helpware

AUGUST 7, 2018

Many customers showed their appreciation on social media with the hashtag #DeltaAirlines. During the April event, the pilots even got involved handing pizza out to customers. This gesture of kindness so moved many of the patrons that the story went viral on social media that day. Just Throw it in a Blender”.

Customer Service 41

Customer Service Airlines Customer Experience Social Media 41

Grade.us

JANUARY 10, 2019

These reviews will provide you with actionable strategies, tactics and tips you can use to win more five-star reviews. The more of these tips and strategies you include, the better your review portfolio will be. Here's how you provide exceptional customer service. Make sure support knows the product or service.

Management 42

Management Guidelines Industry Effort Score 42

BirdEye

JULY 14, 2023

Focus on organic reviews: Prioritize building a strong reputation through exceptional customer service, high-quality products, and genuine customer engagement. When real people are excited about your service or product, they’ll refer a friend, promote you on social media, and defend your brand.

Guidelines 95

Guidelines Social Media Policies Exceptional Customer Service 95

SurveySensum

JANUARY 31, 2024

By sending engaging emails customized for high-value customers, you create a personalized shopping experience. Tip: Throw in special offers based on their purchasing history, and you’ve just elevated your customer’s journey to a new level. That’s the power of top-notch customer service.

Strategy 52

Strategy Net Promoter Score Customer Satisfaction Feedback 52

NobelBiz

JUNE 26, 2023

Managing a call center goes beyond delivering exceptional customer service. This software orchestrates customer interactions across multiple channels like voice, email, chat, and social media. A call center may decide to integrate social media channels into its communication strategy.

Call Center 52

Call Center Contact Center CRM Social Media 52

Kustomer

FEBRUARY 19, 2024

is a cloud-based customer support solution designed to enable businesses of all sizes to deliver exceptional customer service. This ensures that customer support agents have access to the full context of each customer’s inquiry, enabling them to provide more personalized and efficient service.

Self Service 52

Self Service Software Knowledge Base Social Media 52

customer sure

DECEMBER 16, 2014

So good he makes selling books, and getting to #1 spot on the New York Times Bestsellers list look easy. 3 It Pays to be Relentless in Customer Service. We’ve written a lot about excelling at customer service. The best way to handle customer complaints. Become customers.

Groups 85

Groups Sales Exceptional Customer Service Social Media 85

Experience Investigators by 360Connext

FEBRUARY 18, 2020

We've all read 200-page business books and thought "this could've been summed up in two pages." Learn how to create a customer journey map. Discover how to add value and provide exceptional customer service through each phase of the customer journey. Learn more here. Please enter your name. SIGN ME UP!

Course 35

Course Training Customer Journeys Customer Experience 35