ShepHyken
OCTOBER 19, 2018
The CX industry is primed for a breakout in the application of artificial intelligence — as other fields like biotech, healthcare, automotive, and cybersecurity have also seen. AI-driven chatbots are being deployed more and more within customer support functions, but web personalization extends beyond just automated bots.
CSM Magazine
NOVEMBER 4, 2021
Teams Users Gain New Option for Integrated Customer Support with Unique Multi-Camera Livestreaming Video Capabilities. Teams users can utilize ADTANCE Smart Services for digitizing the entire customer service lifecycle including live remote customer support, ticketing, document management, workflow and predictive maintenance.
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NetBase
FEBRUARY 18, 2020
Attempting to run Tesla off the road, we see the usual automotive major players: Volkswagen has the e-Golf and majority share in Audi and Porsche , which have each announced new electric cars in their line-up. So, let’s connect back to electric cars and the conversations happening within this ESG subset.
ViiBE Blog
AUGUST 2, 2021
Automotive , Construction , Energy , Insurance , SMB , Transport. A CRM system holds all the information about your customers that is essential for successful and sustainable business growth, hence its integration can benefit you and your company in various aspects along the way, especially within customer support services. ViiBE Blog.
AWS Machine Learning
JUNE 22, 2023
Working with AWS, Light & Wonder recently developed an industry-first secure solution, Light & Wonder Connect (LnW Connect), to stream telemetry and machine health data from roughly half a million electronic gaming machines distributed across its casino customer base globally when LnW Connect reaches its full potential.
CSM Magazine
FEBRUARY 2, 2021
Multi-angle, livestreaming customer support accelerates machine repairs, improves remote training and facilitates long distance collaboration for machine operators and technicians. Our new ADTANCE Support and Fieldstreaming solution is uniquely suited to address the growing set of remote service use cases,” Arnold explained.
SurveySensum
JULY 15, 2022
Poor customer support. It is commonly used in automotive, insurance, and BFSI industries helping them enhance their customer experience in real-time. You may need support for complex integrations. Integrations: Yes, it supports integrations. . Integration : Supports integration . #3 Which platform can you use?
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