*New* Forrester Wave: Customer Feedback Management (CFM) Platforms Q2, 2017
Forrester
APRIL 10, 2017
The new Forrester Wave TM : Customer Feedback Management Platforms, Q2, 2017 (paywall) is live! CFM platforms are part of a larger VoC vendor landscape and help CX professionals manage complexity by centralizing and automating essential VoC activities. Read more Categories: Customer Experience.
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