Guest Post: The Future of Customer Loyalty Mimics the Past – Customer Centricity Says It All
ShepHyken
OCTOBER 13, 2017
We want the customer to feel a sense of ownership in the relationship they have with us. That’s what your loyalty program should do. – Shep Hyken. It’s all just a part of consumer demand, and customers still demand the in-store experience. Unique rewards and special experiences. Did you catch Intelligence Report 2017?
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