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10 Customer Service Podcasts to Add to Your Rotation

Kustomer

Since formally hitting the scene in 2004, the podcast space has become an exciting resource and touchstone for business information and trends. Then in 2004, BBC and The Guardian journalist Ben Hammersley merged the words ‘iPod’ with ‘broadcast’ officially coining the term ‘podcast.’ The Power of the Podcast. Experience This!

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. He has held leadership positions at three Fortune 300 companies – McDonald’s, Discover and Humana – in customer experience, marketing, social media and customer service. Adam Toporek.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. He has held leadership positions at three Fortune 300 companies – McDonald’s, Discover and Humana – in customer experience, marketing, social media and customer service. Adam Toporek.

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How to engage millennials for customer insight and marketing

Alida

While Millennials are widely talked about in the media, a universal definition of who belongs to this generation doesn‰’t exist. Depending on what expert you talk to, this generation could be anyone born from 1982 to 2004 or from 1980 to 1995. Capitalize on social media. Millennial activity on social media.

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How to Claim Your Yelp Business Page

ReviewTrackers

Founded in 2004, San Francisco-based Yelp has collected approximately 171 million crowd-sourced reviews of businesses in a wide range of categories, from restaurants and hotels to dentists, boutiques, and mechanics. Share socially. Why Claim Your Yelp Business Page? Customize your Yelp business URL. .

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16 Popular Review Websites Businesses Should Track

ReviewTrackers

A number of research studies suggest that online reviews are more trustworthy and useful than branded social media content, advertising, information from salespeople, and even natural search engine results. Launched in 2004, RateMDs has since collected over 2 million doctor ratings and reviews. General Review Sites.

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Dodgy tumble dryers – your legal rights & what to do

Helen Dewdney

The machines affected were manufactured between manufactured between April 2004 and September 2015. 750 fires involving Hotpoint, Indesit and Creda tumble dryers have been reported since 2004, including three injuries. 4) Do not waste your time ranting on social media.