BlueOcean
OCTOBER 17, 2023
The first mainstream mention of ESG as a concept came from the United Nations in 2004 in their report titled “ Who Cares Wins.” Likewise, many organizations have established their own ESG guidelines and metrics—or been certified by third party validations—to hold themselves and their chosen vendors accountable. It is a worthy cause.
Team Support
NOVEMBER 11, 2020
Let’s continue exploring why it’s important to offer services in the form of ongoing advisory, managed, or education services, in addition to limited one-time engagements in Part 2. Founded in 2004, the organization works with the world’s leading technology companies to transform and optimize service outcomes. Sell More Efficiently.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CX Journey
DECEMBER 11, 2018
The story takes you through several examples of how one CEO, who loves to lead and to manage, uncovered these three root causes and how he put them into practice at a couple different companies in different industries. I believe the latest edition was updated in 2004.
ShepHyken
JANUARY 31, 2020
This week we feature an article by Pem Brooke, Marketing Manager of SuperStaff. Marketing and communications expert Kelly McDonald provided some guidelines in her book, Crafting the Customer Experience for People Not Like You, so that readers could gain a better general understanding of each generation. Matures- born before 1945.
ShepHyken
JANUARY 31, 2020
This week we feature an article by Pem Brooke, Marketing Manager of SuperStaff. Marketing and communications expert Kelly McDonald provided some guidelines in her book, Crafting the Customer Experience for People Not Like You, so that readers could gain a better general understanding of each generation. Matures- born before 1945.
ReviewTrackers
NOVEMBER 27, 2018
Founded in 2004, San Francisco-based Yelp has collected approximately 171 million crowd-sourced reviews of businesses in a wide range of categories, from restaurants and hotels to dentists, boutiques, and mechanics. Upload and manage Yelp business photos. Managing Your Yelp Business Page. Why Claim Your Yelp Business Page?
Helen Dewdney
APRIL 17, 2020
You are legally entitled to a full refund under the Flight Compensation Regulation, (EC) No 261/2004, and under IATA regulations for companies which are IATA members. Some companies are incorrectly interpreting ABTA’s suggestions as guidelines. These are NOT ABTA guidelines, these are merely suggestions.
Expert insights. Personalized for you.
177 
Let's personalize your content