Kustomer

FEBRUARY 29, 2024

Why Users Seek Alternatives to Gorgias Many users perceive Gorgias as a niche player in the customer support software segment, and in many respects, it is. The instability experienced with Gorgias’ offering is prompting many users to seek alternatives. Users within these industries often explore alternative solutions to Gorgias.

e-support 52

e-support Feedback Multi-Channel Self Service 52

Kayako

JANUARY 14, 2019

Looking for an intercom alternative that’s easy on your pockets and doesn’t skip on any functionality? Well, we’ve done some homework and put together a list of 3 intercom alternatives that are packed with features and functionality you’d look for to engage visitors, convert prospects, and support customers as your business grows. .

Knowledge Base 123

Knowledge Base Chatbots Policies Comparison 123

SurveySparrow

OCTOBER 18, 2022

In this blog post, we will explore 10 Zoho Desk alternatives that have similar or better features. . These alternatives are: . Zendesk Support Suite. 10 Zoho Desk Alternatives that Will Help You Boost Your Customer Service. Zendesk Support Suite . SurveySparrow. Salesforce Service Cloud. Hubspot Service Hub.

Software 52

Software Self Service Customer Service Knowledge Base 52

SurveySparrow

FEBRUARY 18, 2024

What is it that’s making you look for a Customer Thermometer Alternative? The team and I spent a whole day finding the best alternatives to this customer feedback platform. Why look for a Customer Thermometer Alternative? It’s not the list of alternatives we’re gonna talk about.

Multi-Channel 52

Multi-Channel CRM Tourism e-support 52

Comm100

NOVEMBER 23, 2020

It’s not as cheap as some alternatives but you really do get what you pay for with Comm100. The current theme can be heavy on the eyes and they do not currently offer alternatives,” writes one reviewer. Like Zendesk, Salesforce has gotten criticism for its customer service. Get Comm100 Free. Comm100 Free.

Comparison 130

Comparison System Knowledge Base Omni-Channel 130

SurveySparrow

JUNE 19, 2023

While inFeedo has been a popular choice for organizations, it’s always good to explore alternative options to find the perfect fit for your unique needs. This time, we’ll examine a few of the top inFeedo alternatives and competitors that can help revolutionize your employee engagement efforts. Please enter a valid Email ID.

Omni-Channel 52

Omni-Channel Employee Engagement Multi-Channel Social Media 52

CSM Magazine

AUGUST 6, 2021

Zendesk, supported by experts, is a powerful, reliable, and scalable solution designed to last and maximize investment income. Zendesk Overview: Features, Pricing, and Pros & Cons. Zendesk was created as a customer support product with extensive experience and dependability. Zendesk Features. Zendesk Pricing.

Self Service 52

Self Service Knowledge Base Multi-Channel How To 52

SurveySparrow

JUNE 15, 2023

While GoMedallia is undoubtedly a great platform for customer experience management, we’re here to take you through the best alternatives to GoMedallia in the market. Top GoMedallia Alternatives for 2023 SurveySparrow ZohoDesk Wufoo HubSpot SproutSocial SurveyLab Help Scout 1. per month, respectively.

Customer Experience 52

Customer Experience Effort Score Self Service Hospitality 52

SurveySensum

SEPTEMBER 13, 2023

Top 10 B2B manufacturing feedback tools SurveySensum CustomerGauge Hotjar Typeform Freshdesk InMoment Zendesk Jira Service Desk Google Forms Microsoft Forms Conclusion Let’s explore what these tools are here. They offer a paid plan for businesses for $12 per user per month. → Explore the top 10 Google Forms alternatives in 2023.

B2B 52

B2B Tools Feedback Multi-Channel 52

SurveySensum

OCTOBER 12, 2023

But like every other customer feedback tool, InMoment also has some drawbacks that have encouraged users, such as yourself, to look for InMoment alternatives. So, with this blog, we will talk about the top 7 InMoment alternatives and competitors that you can explore for effective feedback management. Why Look For InMoment Alternative?

Comparison 52

Comparison Knowledge Base Gamification NPS 52

Team Support

NOVEMBER 6, 2023

Related: Discover a better, cheaper alternative to Salesforce How TeamSupport Outperforms Salesforce The market for live chat has seen impressive growth over the past few years as companies seek to offer more virtual touchpoints for customers.

Knowledge Base 59

Knowledge Base Software Touchpoint CRM 59

CustomerSuccessBox

SEPTEMBER 20, 2021

Zendesk Blog. At Zendesk you’ll find one of the most interesting contents on customer success and customer engagement. The top articles on Zendesk are: 11 customer loyalty program examples that work. Top reads that we recommend: Alternative Approaches to Customer Satisfaction Metrics. The Success League.

Customer Success 64

Customer Success Customer Centricity Consulting B2B 64

Comm100

JULY 23, 2019

If your current chat service can’t do this, it’s time you considered an alternative to putting your customer experience and customer satisfaction at unnecessary risk. Whether you’re using Comm100 for sales, support, or both, the last thing you want is to drop a chat with an engaged visitor.

Communication 114

Communication Social Media Chatbots Customer Centricity 114

Team Support

NOVEMBER 6, 2023

Related: Discover a better, cheaper alternative to Salesforce How TeamSupport Outperforms Salesforce The market for live chat has seen impressive growth over the past few years as companies seek to offer more virtual touchpoints for customers.

Knowledge Base 52

Knowledge Base Software Touchpoint CRM 52

SurveySparrow

FEBRUARY 23, 2024

5 Now, if you have tried Jotform and are here looking for an even better option, here is a list of the Top Jotform Alternatives Let’s take a look at the other contender. Again, if you’re looking for more options, check out our blog on Top Wufoo Alternatives. So… Why is SurveySparrow a Better Alternative?

Comparison 52

Comparison e-support Survey CRM 52

SurveySparrow

JULY 31, 2023

However, there are Survicate alternatives that are better, faster and more efficient at collecting feedback. In this article, we look at Survicate, its features, pricing, and a detailed look at its alternatives. Top Survicate Alternatives for 2023 SurveySparrow: SurveySparrow is one of the top Survicate alternatives in the market.

Feedback 52

Feedback Net Promoter Score Survey NPS 52

CSM Magazine

FEBRUARY 12, 2024

Take Zendesk, a powerhouse in helping businesses manage customer questions, requests, and feedback. Moreover, there are many other Zendesk alternatives that are streamlined, efficient, and let customer service teams provide help quickly and effectively – all in one place.

Customer Service 52

Customer Service Apparel Chatbots Interaction 52

SurveySparrow

MAY 4, 2023

If you’re a user of CloudCherry’s CX tools, now is a good time to look for CloudCherry alternatives. If you’re looking for an alternative to CloudCherry, don’t worry; there are plenty of options available in the market. Here are the top 10 alternatives to CloudCherry, along with their standout features.

Social Media 52

Social Media CRM Customer Journeys NPS 52

SurveySensum

APRIL 5, 2022

10 best SurveyMonkey Alternatives & Competitors of 2022. If you are looking for the best free alternatives to SurveyMonkey, then you are at the right place. Though often we assume a brand or product is the best in the industry, we always look for alternatives that can fully meet our business preferences and is a value for money. .

Multi-Channel 52

Multi-Channel NPS Survey Feedback 52

Playvox

FEBRUARY 1, 2024

That’s because human emotions and sentiment over time directly influence whether someone buys from you or chooses an alternative to products and services. Earlier Zendesk research shows 61% of customers would switch to a competitor after one bad experience.

Contact Center 93

Contact Center Analysis Measurement Social Media 93

SurveySparrow

MAY 30, 2023

In this article, we’re also exploring some fantastic Feedier alternatives if you need a better customer experience management solution for your needs. Let’s look at some of the alternatives that you can check out if you want to improve your customer experience. Top 8 Feedier Alternatives For 2023 #1. No worries!

Management 52

Management Customer Journeys Survey Feedback 52

SurveySparrow

OCTOBER 8, 2020

Alternatives to your product or service are available at the click of a button. ZenDesk is a helpdesk application that can serve as one place for all your customer support channels. ZenDesk can integrate with a wide range of tools, allowing you to add chat, SMS, and even a CRM service through the app. Google My Business.

e-support 59

e-support CRM Net Promoter Score Knowledge Base 59

SurveySparrow

SEPTEMBER 5, 2022

This reputation management tool has glaring shortcomings and drawbacks, making Yext alternatives all the more important. In this blog, we’ll cover: 10 Yext Alternatives. Why use an Yext alternative? The 10 Yext Alternatives To Make Your 2022 Better! We’ve done that (and more!) in this article.

Management 52

Management Social Media Report Tools 52

SurveySparrow

APRIL 19, 2024

Pricing You can try out the free plan The Basic plan is priced at $25/month ($29 /month if billed monthly) Read More: 10 Best Typeform Alternatives 3. 5 (6686 Reviews) Major Integrations Google Sheets, Slack, Mailchimp, Eventbrite, Zendesk, Shopify, and Zapier Pricing They have a free plan you can try. Rating G2: 4.5/5 Rating G2: 4.1/5

Tools 52

Tools Analytics Data e-support 52

SurveySparrow

MAY 16, 2022

I seriously need to look for an alternative.”. So, we’ve compiled a list of 12 Typeform alternatives, both free and paid, that are any day a better choice. 12 Best Typeform Competitors & Alternatives of 2022. With no further ado, time to let the cat out of the bag and talk about the 12 alternatives to Typeform one by one.

Multi-Channel 52

Multi-Channel Survey Analytics Software 52

SurveySparrow

SEPTEMBER 14, 2022

Podium is still a good tool, but not good enough to stop people from looking at its alternatives. And this article is about 10 such Podium alternatives, along with the need for online reputation management tools in 2022 and beyond. Top 10 Podium Alternatives For 2022. 10 Podium alternatives coming your way! #1 ReviewPush.

Software 52

Software Management Social Media Multi-Channel 52

SurveySparrow

MAY 9, 2021

Survey Planet and Survicate: Alternatives. Survey Planet Alternatives: If you like Survey Planet, you might like the alternatives of it too! The top 10 Survey Planet alternatives are: Survey Sparrow. Survicate Alternatives: Not just Survey Planet, Survicate has alternatives as well! Productboard. Optimizely.

Comparison 52

Comparison Survey Net Promoter Score Effort Score 52

SurveySparrow

MAY 9, 2021

Survey Planet and Survicate: Alternatives . Survey Planet Alternatives: If you like Survey Planet, you might like the alternatives of it too! The top 10 Survey Planet alternatives are: Survey Sparrow. Survicate Alternatives: Not just Survey Planet, Survicate has alternatives as well! Productboard.

Survey 52

Survey Net Promoter Score Effort Score NPS 52

Call Experts

APRIL 8, 2024

Alternatively, a well-handled call can resolve issues and build trust and loyalty as well as a positive brand image. Tools for Effective Call Handling As Zendesk explains, over 65% of Americans today have higher expectations for customer service than in years past.

Customer Service 52

Customer Service Call Center Call Recording Customer Satisfaction 52

SurveySensum

FEBRUARY 11, 2022

10 Best Medallia Competitors and Alternatives in 2022. Because here, we are talking about why people are switching from Medallia competition and what are some of the best alternatives of Medallia. . It doesn’t provide an assortment of survey templates that its alternatives offer. . Introduction. Surveysensum. GetFeedback.

Touchpoint 52

Touchpoint Survey NPS Analysis 52

ShepHyken

AUGUST 23, 2019

In fact, according to a Zendesk study , 67% of online shoppers have made purchases in the past six months that have involved multiple channels. . Others will choose self-service alternatives like forums and FAQs. Today, they shop digitally through different channels.

Omni-Channel 109

Omni-Channel Customer Service Self Service Social Media 109

Comm100

FEBRUARY 6, 2018

Zendesk was founded in 2007 by three friends using an old kitchen door as a desk. A leader in help desk services, Zendesk now has over 2,000 employees and serves 114,000 customers in 150 countries and territories. Zendesk offers a range of products to help companies improve their customer relationships. Specs : Industry : Any.

Software 105

Software Customer Engagement Engagement Omni-Channel 105

SurveySparrow

JUNE 16, 2022

We have 12 such competitors (or alternatives) for Medallia here that you should surely check out in 2022. SurveySparrow does, making it one of the best Medallia alternatives around. SurveyMonkey is a Medallia competitor and alternative people would be familiar with. Time to begin, and on we go. Signup for Free. 2 SurveyMonkey.

Survey 52

Survey Multi-Channel Analytics Software 52

ProProfs Chat

JUNE 25, 2021

And if these limitations are holding you back from getting a step closer to your goals, then there are many SoGoSurvey alternatives out there to overcome all these limitations, that too at a cost-effective price. In this blog, let’s understand the best SoGoSurvey alternatives along with their pros and cons in detail. Navigation Issues.

Net Promoter Score 52

Net Promoter Score Survey Effort Score NPS 52

Kustomer

JANUARY 24, 2019

Kustomer Raises $35M Series C Led by Battery Ventures, Further Challenging Salesforce and Zendesk as it Expands Into the Enterprise Market. Read the full release below and follow us on social for our execs and investors’ take on the news. Demonstrates explosive 500% year-over-year growth.

B2C 45

B2C Leadership Contact Center B2B 45

ShepHyken

OCTOBER 11, 2021

TechRepublic) A Zendesk report found a series of commonalities among companies it calls CX champions. Travel consumers are buried under an avalanche of options and offers, and if they repeatedly choose your brand over the competing alternatives, obviously your brand has an appeal above and beyond the competition.

Customer Service 72

Customer Service Hospitality Rewards Programs Self Service 72

ProProfs Chat

JUNE 25, 2021

Hence, if you are a small or medium-sized business, you might want to explore alternatives to Qualtrics at an affordable price. Why do You Need Qualtrics Alternatives? There are some specifications to keep in mind when you want to select the best Qualtrics alternatives. Specifications to Look For in Qualtrics Alternatives.

Net Promoter Score 52

Net Promoter Score Survey Social Media Analysis 52