Hallmark Business Connections

AUGUST 11, 2021

This article was originally published on Content Marketing Institute. Do you remember the last marketing email you opened? While avalanches of paid ads, promotional emails, and low-quality content saturate online experiences, one mailbox is less crowded – the one at the end of your driveway (or attached to your house or in your lobby).

Marketing 74

Marketing Social Media Omni-Channel Handbook 74

CSM Magazine

JUNE 14, 2023

Remember, technology can not only provide a more streamlined experience for your customers but also empower your team to deliver exceptional service. Effective Marketing Strategies New Product Launches Launching new products like a portable wood stove for tent is an exciting opportunity to create buzz around your outdoor equipment store.

Customer Service 52

Customer Service Social Media CRM Retail 52

CSM Magazine

JUNE 9, 2016

But breakthroughs such as predictive analytics, machine learning, digital self-service, voice analytics and more are not only the cornerstones of the online experiences customers are coming to expect – and will soon demand. That’s what will keep them coming back, and that’s what customer experience analytics can deliver.

Analytics 40

Analytics Self Service How To Social Media 40

Eptica

FEBRUARY 26, 2016

With so much spend now gravitating online, it’s particularly important for bricks and mortar retailers to match or even exceed online customer experience if they want to thrive. How can the physical store environment distinguish itself from an online experience?

Retail 48

Retail Customer Experience Apparel Ecommerce 48

CSM Magazine

MAY 24, 2021

For a brand that truly wants to craft a seamless online experience, every step of the customer journey matters. It could also involve the functional use of cookies to remember user preferences and inputs, improving their experience on succeeding visits. A better marketing approach.

Social Media 52

Social Media e-support ROI Brands 52

CSM Magazine

JUNE 17, 2020

Vee24 , the leader in intelligent, conversational, multi-experience solutions, today announced the launch of its latest release, raising the bar for live online customer engagement. Across marketing, sales, and customer service, the platform has targeted solutions to help create differentiated strategies for businesses,” said Iyer.

Omni-Channel 52

Omni-Channel Engagement Automotive Multi-Channel 52

C Space

JULY 27, 2020

“As we were thinking about this, we were focused on creating the most genuine experience for our fans at home and for our players in the arena,” said Sara Zuckert, senior director of experiential and DTC marketing at the NBA. Fans can access the experience on FXSDCC.com , which is live through July 26.

Brands 52

Brands Transportation Fashion Sports 52