article thumbnail

5 Top Customer Service Articles of the Week 7-5-2021

ShepHyken

Infographic] The different types of emails to send to your guests by Tony Loeb. My Comment: I’ve always believed that the way a leader or manager treats employees is how they are going to treat their customers. How to design and run a customer loyalty program for small businesses by Raúl Galera. Read on to learn more.

article thumbnail

5 Top Customer Service Articles of the Week 9-19-2022

ShepHyken

6 Types of Customer Loyalty Programs to Help Grow Your Small Business by Social Media Today. Social Media Today) Rewards points, VIP privilege, Tiered programs, Omnichannel programs, Cashback – What is the best loyalty program to help grow your business? Here is an infographic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 of the More Effective Customer Retention Strategies

Ecrion

Establish a Loyalty Program | 7. Find out more from our Personalize Customer Communications Infographic or: talk to an expert today. Establish a Loyalty Program. As you may expect, a customer loyalty program is a perfect way to go about this. Offer Discounts | 2. Customer Account Creation | 3.

article thumbnail

Incentivized reviews: Uncovering hidden dangers

BirdEye

Leverage loyalty programs: Reward enthusiastic members of your loyalty program with points or other benefits for leaving a review. And use tools to help you track and manage the effectiveness of any incentives, consumer reviews, and star ratings you receive, like Google Analytics.

article thumbnail

40+ carpet cleaning marketing ideas, strategies, tips & ads 

BirdEye

Actively generate and manage reviews 3. Pro tip: Create, update, and manage business listings with Birdeye Listings. Actively generate and manage reviews Online reviews have become a potent force shaping consumer decisions. Leverage social media platforms Social media management builds brand awareness and customer loyalty.

Tips 57
article thumbnail

Loyalty for CEOs: how to add enterprise value to your loyalty program

Currency Alliance

If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? We hear loyalty leaders state all the time that they have embraced ‘best practices’. That’s right, loyalty programs should be a profit center.

article thumbnail

The complete guide to small business consulting

BirdEye

Small business owners must navigate complex challenges ranging from customer acquisition to human resource management and financial oversight, leaving them with an overwhelming amount of responsibilities to manage alone. Developing reports and performance analytics for management review. Today cybercrime costs SMEs over $2.2