Remove curiosity turning-survey-results-into-presentations
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Accelerating the Customer Experience post-COVID

Lumoa

Although we refer to the “post-pandemic world” in this article, we understand that we’re still in the middle of it all — we just hope we can provide a little hope and guidance for the present and future reality of a post-COVID world. How to elevate Customer Experience post-covid In a recent survey by Bain and Co.

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The Power of Polling Apps: Strategies to Captivate and Involve Your Audience

SurveySparrow

Setting specific goals will enable you to create audience-relevant surveys that are laser-focused and pertinent. Analyze and Act on the Results Data collection and analysis in real-time are two important benefits of using polling applications. As a result, this makes them feel valued and in turn improve your goodwill.

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Employee Feedback 101: The Ultimate Guide to Revolutionizing Workplace Culture

SurveySensum

So, let’s find out more about employee feedback, its different types, and the employee feedback surveys that make all this much smoother! It is a two-way communication where employers share insights with employees, and employees, in turn, offer their perspectives. Launch employee feedback surveys right away!

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Priceless insight: A Q&A with Smithsonian Media’s Linda Lawrence on achieving early success with an insight community

Alida

You’ve had your community, the Curiosity Council, since early 2017. Curiosity Council members represent the most devoted members of the Smithsonian Media audience. We share back topline results, answers to questions or comments that come up, and ask follow up questions. The community is our secret weapon for ad sales.

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CSM from the Trenches: Mentors – Steve McDougal, VP of Customer Success, Preqin Solutions / Dynamo Software

ClientSuccess

Something that’s worked well for me is surveying customers my company has had over the past year to ask them what was important in terms of being successful. I’ve also worked toward greater utilization of a reference program where we set up satisfied customers with potential prospects, which often results in a new sale. .

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Everything You Need To Know About Text Messaging For Ecommerce (+15 Useful SMS Templates)

LiveChat

They want to turn your loyal customers to the dark side. Well, curiosity always wins. By conducting SMS surveys you’ll not only learn how to improve your products and services, but also make your customers feel happy and appreciated. Also, SMS-based surveys have high conversion rate. Are you going to let that happen?

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Top Priorities in Customer-Centric Contact Centers

RapportBoost

With enterprise class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers resulting in increased customer satisfaction, productivity and cost savings. Tony I would like to start this off by passing it up to you. So, please go ahead, take it away….