63 Incredible Customer Service Statistics [Infographic]
Ecrion
SEPTEMBER 23, 2020
Engage your customers at the key points of their overall customer journeys. 75% of brands report that they are measuring customer engagement, but that they cannot give an exact definition of what it is. In today’s world — thanks especially to the meteoric rise of e-commerce and e-retail shops — customer service needs to be constant.
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