How to Use WhatsApp for Customer Retention
Kustomer
JUNE 2, 2023
Since WhatsApp already has a business function built in, it’s relatively easy to connect it to your CRM. WhatsApp is, at its core, a communication platform, which means that when customers send your business a message, they expect a prompt answer. A good chatbot AI is a must for creating and maintaining customer relationships.
Let's personalize your content