The realities of life as a Customer Experience Professional – an interview with Richard Shenton
ijgolding
MARCH 27, 2018
As the launch of my first book get’s ever closer to becoming a reality, my level of personal excitement is almost at its peak!! Find a simple way of articulating to your business the effect decisions can and do have on both the business AND your customers. Tell us a little bit about your working background: Richard.
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