5 Top Customer Service Articles For the Week of December 14, 2020
ShepHyken
DECEMBER 14, 2020
Each week I read a number of customer service and customer experience articles from various resources. The 6 Top Customer Experience Trends in 2021 by Julien Rio. And, there are some interesting stats and facts included to support his comments. ” 8 Customer Experience Trends for 2021 by Steven Van Belleghem.
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