Centercode

FEBRUARY 20, 2019

Centercode has been running beta tests for over 18 years. That’s why we can say this on good authority: beta testing isn’t easy. Like a suit, your beta testing strategy needs to be tailored to fit well. You can’t major in Beta Testing. ” You’re not alone there.

Effort Score 66

Effort Score Tips Feedback Software 66

SurveySensum

AUGUST 8, 2023

Create a Knowledge Base & Self-Service Options for Customers Imagine having a one-stop shop filled with FAQs, helpful guides, detailed blogs, step-by-step video tutorials, and much more. Remember the old saying, “A happy customer is a loyal customer”? That’s where customer feedback comes into play.

B2B 52

B2B Feedback Customer Service Self Service 52

SurveySensum

JANUARY 24, 2024

Along with success, Alice also saw a plethora of feature requests from her customers, including her high CLV customers. Are there any obstacles we need to prepare for before taking any steps? Initially, Alice was excited about these feature requests from the product feedback surveys. Let’s scroll down and discover!

Roadmap 52

Roadmap Feedback Customers Survey 52

Grade.us

MARCH 27, 2019

recently enabled a Beta feature that allows our customers to use Google Tag Manager on their review funnel. Since the GTM feature is in Beta, you would just need to reach out to our team at support@grade.us for Beta access. Google Tag Manager Basics Setting Up Google Tag Manager on Your Grade.us

Chatbots 29

Chatbots Management Advertising Analytics 29

AWS Machine Learning

JUNE 20, 2022

This blog post is co-written with Nick Vargas and Anna Schreiber from Accenture. In this blog post, we show you how to build a self-service appointment scheduling solution built with Amazon Lex and Amazon Connect. To configure the Amazon Pinpoint app, complete the following steps: Go to the Pinpoint console. Solution overview.

Connections 74

Connections Self Service Resources Innovation 74

SmartKarrot

MAY 7, 2020

Nevertheless, we have researched through the best practices followed by many professionals in the Customer Success teams and found out few common practices that can hold valid for every other CS professional in different fields. The customer success department is no longer siloed in a SaaS based organization. So here we go!

Customer Retention 10

Customer Retention Social Media B2C Loyalty Programs 10

Centercode

DECEMBER 26, 2019

Blog Post). Beta Testing Success in 5 Steps (Blog Post). Beta Testing Success in 5 Steps (Blog Post). This blog post reveals the surprising challenge that teams are experiencing the most when it comes to survey-writing — and how to tackle it head-on.

eBook 64

eBook Infographics Conference Travel 64