Automotive Customer Insights Innovation Strategy 
Lumoa
DECEMBER 19, 2023
In this article, we’ll explore five innovative and creative ways to leverage AI for sentiment analysis. From enhancing customer support experiences to predicting market trends, AI empowers businesses across industries to make data-driven decisions that resonate with their audience.
Thunderhead
JULY 9, 2018
In 1913, Henry Ford introduced the moving assembly line to a burgeoning automotive industry, revolutionizing global manufacturing forever. Incredibly, this single innovation compacted the vehicle assembly time from 12 hours to just 90 minutes , enabling labor costs (and crucially, vehicle price) to be radically reduced.
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Alida
DECEMBER 4, 2017
Many people associate Cadillac with the yesteryears—back to the era of Marilyn Monroe and Elvis—but not with the innovation leaders of today. In the last few years, we’ve been rethinking our approach so that drivers become aware of our innovations and get behind the wheel of a Cadillac today and for years to come. At least not yet.
Qualtrics
SEPTEMBER 4, 2020
When it comes to digital , what are the things that you could be doing now to make a real difference to your automotive business ? We gathered together thought leaders from across automotive space and beyond, to ask what the next steps in automotive digital transformation should be. Want to hear more? Today, nearly 4.5
C Space
DECEMBER 3, 2021
Michael Müller, Director Global Brand Strategy, Customer Insights, Audi. To keep up, we have implemented a strong, holistic brand management and brand governance to secure commitment to our brand strategy all over the world. Future customer requirements will shift according to progressive, high-class products.
Think Customers
JULY 29, 2022
“Oftentimes, the user experience developed by a company for its customers overlooks critical components of the underlying intents the customer wants resolved through their customer experience (CX),” says Ravi Bharadwaj, executive director of corporate strategy at TTEC. “By
Currency Alliance
MAY 9, 2019
when the automotive and mobility industries shifted from a driver- or owner-focused value proposition to a customer-centered one; and when micromobility started to scale up.” [i]. Independent of market positioning, unique customer insight will become the primary competitive advantage. A loyalty strategy for mobility.
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