TechSee

JANUARY 25, 2023

The field service industry is lucky to have several thought leaders who publish their expert views, speak at conferences, and share their philosophy with others in the field. He is a Senior Global Customer Experience Leader who leads organizations to higher performance.

Management 41

Management Automotive Leadership Effort Score 41

Qualtrics

JULY 23, 2019

Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World , and the founder of Bain’s Loyalty practice. Follow Fred for insights into customer loyalty. ( @FredReichheld ). Follow Mark for the latest from Ventana Research and industry conferences. ( @marksmithvr ).

Marketing 32

Marketing Handbook Net Promoter Score Entertainment 32

Storyminers

JULY 6, 2020

He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Adrian Swinscoe. Aimee Lucas. Barry Dalton.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Adrian Swinscoe. Aimee Lucas. Barry Dalton.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

ERDM

JULY 9, 2019

Aryafar, who leads the online retailer’s machine learning, data science, data engineering, and analytics functions, joined Overstock.com in 2017. Her teams have integrated machine learning and artificial intelligence algorithms to assist with a variety of functions, including pricing, ranking, search, and customer relationship management.

Feedback 66

Feedback Innovation Conference Customer Relationship Management 66

AWS Machine Learning

DECEMBER 6, 2023

The Q4 Platform facilitates interactions across the capital markets through IR website products, virtual events solutions, engagement analytics, investor relations Customer Relationship Management (CRM), shareholder and market analysis, surveillance, and ESG tools. Use case overview Q4 Inc.,

Chatbots 97

Chatbots Training Financial Data 97

ERDM

JULY 15, 2019

Aryafar, who leads the online retailer’s machine learning, data science, data engineering, and analytics functions, joined Overstock.com in 2017. Her teams have integrated machine learning and artificial intelligence algorithms to assist with a variety of functions, including pricing, ranking, search, and customer relationship management.

Feedback 40

Feedback Innovation Conference Customer Relationship Management 40

Grade.us

JUNE 17, 2019

He's the author of Content Chemistry , as well as a speaker on the national conference circuit. Go to almost any content marketing conference, and he'll be there. Right away I knew I had to learn SEO, and I had to learn analytics. I wasn't necessarily an 'innovator', but I was an early adopter of some of those things in 2007.

Banking 39

Banking Ecommerce Analytics Conference 39

Bold360

DECEMBER 1, 2016

He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.

Software 40

Software Customer Experience Company CRM 40

Gainsight

MAY 18, 2023

Every year at Pulse , we recognize industry leaders who have made significant contributions to the field of Customer Success (CS), driving innovation and transforming the way businesses engage with their customers. Alteryx provides the leading analytics automation platform. Well done, HMH!

Customer Success 52

Customer Success Software Customer Journeys Analytics 52

NobelBiz

FEBRUARY 23, 2023

Furthermore, it provided enterprises with extra services like as a switchboard, phone transfer, conference calls, and so on. billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. A brief history UCaaS originated in the early 2010s as a result of the advancement of cloud computing technology.

Contact Center 52

Contact Center Multi-Channel Omni-Channel Conference 52

NobelBiz

JUNE 7, 2021

Furthermore, it provided enterprises with extra services like a switchboard, phone transfer, conference calls, and so on. billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. A brief history UCaaS originated in the early 2010s as a result of the advancement of cloud computing technology.

Contact Center 52

Contact Center Multi-Channel Omni-Channel Conference 52