ViiBE Blog
JULY 22, 2022
ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Read now What are the ways to use CRM? What is a CRM? What is a CRM? Why do you need it?
CustomerSuccessBox
JANUARY 10, 2022
You, therefore, have an impact on the product roadmap to respond better and as quickly as possible to the needs of your customers. Finally, ask for references from his former clients to assess how well he was integrated into their teams, the relationship with his main contact, and the proper use of the CRM tool in his daily life.
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Optimove
OCTOBER 12, 2023
Pleasingly shocking onboarding” Mantas Ratomskis, head of CRM operations at Kilo Health, described the onboarding process with Optimove as “pleasingly shocking.” “I would say 12 to 15 people from the Optimove side joined the meetings where they presented the whole roadmap,” said Mantas. ” Dominykas agrees.
Think Customers
DECEMBER 13, 2021
Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? Here’s a refresher of 6 transformation roadmap steps to help deliver exceptional customer experiences and set your brand apart in the marketplace.
AWS Machine Learning
NOVEMBER 22, 2022
This can support product roadmap discussions and prioritizations. As of October 2022, you can use targeted sentiment to identify the sentiment associated with specific entities mentioned in text documents. The following screenshot is from a CRM ticketing system that could be used for more granular analysis of customer sentiment.
SurveyGizmo
DECEMBER 21, 2022
Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. If you would like to learn more about customer engagement, check out our 2022 Mobile Customer Engagement Benchmark Report for engagement benchmarks specific to your industry. Let’s jump right in.
Circular Edge
DECEMBER 13, 2022
Blog Credit: Pamela Pierce, December 7, 2022 (5 Ways to Extract Serious Value from Your Transactional Data | NetSuite). 62% of SMB data will reside in the cloud by the end of 2022.” — Flexera. Product teams can prioritize roadmap fixes and enhancements based on loyal-customer adoption metrics and feedback. Who benefits?
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