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Angloco Fights Job Management Fires with BigChange Field Service Tech

CSM Magazine

. “We have all but eliminated paper from our mobile operation and this has improved the speed with which we can react to changing schedules, the quality of the service we provide to our customers and the efficiency of engineers working on the ground.” Now everything is digital.

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Hodge Clemco Rolls-Out Paperless Working with BigChange Mobile Tech

CSM Magazine

“Before BigChange we relied on carbon copied worksheets, which meant we had to wait for the completed paperwork to make its way back to head office and then had to manually enter the details for quotations, invoicing, payroll, customer reporting, etc, etc,” commented Andy Peart, Sales and Service Director at Hodge Clemco.

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Future Group Drives Productivity Gains with BigChange Job Management

CSM Magazine

. “Before BigChange everything was paper based; engineers would fill out paper reports which office staff then had to type up before sending out to clients,” commented Maddie Carr, Service Agreement Manager at Future Group. “This was time consuming and also introduced the potential for errors.

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Access Innovations Achieves 70 Per Cent Reduction in Paper with BigChange

CSM Magazine

As well as reducing our environmental impact through a massive reduction in the paper we consume, BigChange has also had a positive impact on other aspects of the business,” commented John Lunt, Operations Director at Access Innovations. Access Innovation selected BigChange to replace an existing job control system. About BigChange.

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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online. 3) customer relationship management (CRM) systems, 4) point-of-sale systems, and 5) social media sites. So talk to your customers.

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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

A 2013 poll commissioned by AutoTrader.com, meanwhile, found that 75 percent of the time that consumers devoted to buying a car was spent online. 3) customer relationship management (CRM) systems, 4) point-of-sale systems, and 5) social media sites. So talk to your customers.

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Top Questions About Lead Generation Call Center Answered

Magellan Solutions

However, this is quite a tedious and time consuming task. The Business-to-Consumer or B2C and the Business-to-Business or B2B. BPO companies who offer lead generation services use sophisticated customer relationship management (CRM) tools. Commonly Used CRM Tools. Lead generation is divided into two.