Kustomer

NOVEMBER 1, 2021

Since formally hitting the scene in 2004, the podcast space has become an exciting resource and touchstone for business information and trends. In 2000, the concept of attaching sound and video files in RSS feeds was first proposed. A treasure trove of retail, brand, and customer service information is ready and waiting for your ears.

Customer Service 98

Customer Service Entertainment Trends Social Media 98

Beyond Philosophy

APRIL 20, 2023

So, let’s start at the bottom, my worst decisions, beginning with… Watch Colin talking about this on YouTube: Subscribe to our YouTube channel here to see all the latest videos! I enjoyed neither the unethical organizational culture nor the job itself. Spend time there. Read about them online. Determine who their competitors are.

Conference 78

Conference Consulting Sales Culture 78

Horizon CX

JULY 15, 2019

Clearly the decision, in that case, was to transform a culture rather than check the box on a form. The experiential nature of that class would have never made the case for D&I if that had been an online course. The inherent flexibility of online learning can often drag the learning experience much further out than originally intended.

Course 113

Course Training Entertainment Exercises 113

CSM Magazine

NOVEMBER 7, 2018

Consumers are inundated with options of where to buy from and it’s more important than ever to differentiate your brand. There are dozens of brands across multiple websites at every price to suit your budget. which she founded in October 2004 and grew into a global SaaS solutions provider for Intellectual Asset Management.

Engagement 40

Engagement Ecommerce Retail Competitive Advantage 40

Russel Lolacher

JUNE 27, 2022

In this episode of Relationships at Work, Russel chats with multi-time best selling author, researcher and international Hall of Fame speaker Eric Chester on the ingredients to an on fire workplace culture that solves the employee retention problem. The seven pillars for a great workplace culture. Youtube Channel. PLAY AND SUBSCRIBE.

Culture 52

Culture Employee Experience Multi-Channel Course 52

LiveChat

JANUARY 20, 2017

Facebook was invented in 2004, and although it was just a network back then, many businesses adopted it as an additional customer support channel. We can go to the Youtube and watch videos on how to do something if a company has set up a video tutorial. Same thing happened with social media channels. We can go to a website.

Self Service 28

Self Service Trends Customer Service Customer Experience 28

Storyminers

JULY 6, 2020

His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. Barry Dalton. Colin is recognized by Linkedin as one of the ‘World’s Top 150 Business Influencers’.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147