Magellan Solutions
DECEMBER 11, 2023
Now, picture this: it’s 2001, and Frederick works in a call center called Etelecare. It is where the spark of innovation ignited. Navigating Excellence and Transformation in Leadership Fred Chua emphasizes that good leadership is not self-proclaimed; it’s a reputation earned through the eyes of others.
CSM Magazine
MARCH 20, 2024
This distinctive model, coupled with a leadership team that boasts over five decades of customer support outsourcing experience with Fortune 500 behemoths in the Philippines—including titans such as Microsoft, American Express, Allstate, United Healthcare, and T-Mobile—positions it uniquely.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CSM Magazine
AUGUST 3, 2021
Most recently, he was Vice President, International Operated Markets, where he led a customer-led, growth-focused approach to support the country leadership teams. Steijaert began his McDonald’s career as a field service consultant in 2001. There he managed restaurant innovation efforts.
West Monroe
MARCH 29, 2022
From inventing digital music and the iPod in 2001 to launching the iPhone in 2007 to imagining a new way to experience television with AppleTV, the company has innovated to provide a value so high that people are willing to give up a week’s salary to buy an Apple product. A high degree of transparency that builds scale.
Natalie Petouhof
AUGUST 15, 2022
My path to a CX career started in 2001 at Peppers & Rogers Group. Furthermore, they maintain that achieving high levels of innovation requires an empathetic company culture in which employees actively participate in delivering the next evolution of the CX instead of maintaining the status quo.
West Monroe
MARCH 29, 2022
From inventing digital music and the iPod in 2001 to launching the iPhone in 2007 to imagining a new way to experience television with AppleTV, the company has innovated to provide a value so high that people are willing to give up a week’s salary to buy an Apple product. A high degree of transparency that builds scale.
West Monroe
MARCH 29, 2022
From inventing digital music and the iPod in 2001 to launching the iPhone in 2007 to imagining a new way to experience television with AppleTV, the company has innovated to provide a value so high that people are willing to give up a week’s salary to buy an Apple product. A high degree of transparency that builds scale.
Expert insights. Personalized for you.
52 
Let's personalize your content