Tapping Into The Power Of Experience Management
MARCH 13, 2019
Last week, I gave two presentations at the Qualtrics X4 Summit that focused on how to adopt experience management (XM). More or less demanding customers? (I The post Tapping Into The Power Of Experience Management appeared first on Experience Matters. Customer experience XM - Experience ManagementHere’s a glimpse of that content… First of all, let’s get aligned: what do you expect to see in the future?