Customer Engagement Online Experience Retail User Experience 
Experience Investigators by 360Connext
JULY 20, 2015
Reviewing customers’ online experience is one of the most common ways we at 360Connext help our clients. It’s part of out trademarked process called Customer Experience Investigation, which covers everything. Your customers are constantly checking out your competitors. Here’s why: 1.
Lumoa
JULY 17, 2023
It allows you to track all your website pages and detect any potential technical issues that could negatively impact website performance or user experience. However, its influence on user experience should not be overlooked. AI solutions are becoming vital in improving customer experience during digital transformation.
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Experience Investigators by 360Connext
SEPTEMBER 18, 2014
It’s not uncommon to spot shoppers scanning bar codes in stores to see if there is a less expensive price via online stores. How many retailers are training employees to feel empowered when this happens? Instead, many retail workers view the web and mobile devices as competition. Don’t leave the channels in silos.
Optimove
AUGUST 15, 2023
A frictionless user experience. They drive engagement: By scanning a QR code, and using deferred deep links , you can lead your audience wherever you want them to go – special offers, competition entries, product information, videos … and just about any other type of campaign content you can think of. The result?
West Monroe
MAY 24, 2022
From having a digital vision, to developing products and experiences that drive customer engagement, to managing data, technology, people and operations, Peloton is proof positive that every company needs an evolving, nimble digital vision with a focus on remaining agile. Online and offline experiences are fluid and connected.
BirdEye
MAY 23, 2023
Conduct usability tests with customers to gather more suggestions and ideas on ways to improve the product. Help you test product ideas by letting a small group of customers test them and then sharing their views via the form. It also helps reduce the risk of wasting time and money on features that customers don’t want.
West Monroe
MAY 24, 2022
From having a digital vision, to developing products and experiences that drive customer engagement, to managing data, technology, people and operations, Peloton is proof positive that every company needs an evolving, nimble digital vision with a focus on remaining agile. However, challenges are ahead.
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