Is the Chief Experience Officer a Worthwhile Addition to the C-Suite?
Retently
JULY 28, 2023
A short definition of the CXO position describes it as being responsible for managing the business relationship with its customers throughout the entire customer experience journey. Defines and Implements CX Measurement and Reporting Standards If you’re unfamiliar with CX metrics, here’s a guide explaining everything you need to know.
Let's personalize your content