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34 effective Instagram story ideas for businesses to use in 2024 

BirdEye

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. This section is dedicated to offering you the top strategies for your business to better connect with your audience. When you add gamification to it, you have one of the best Instagram story ideas – Polls.

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Seven technologies to improve customer service in SMBs

Vonage

High-Profit Strategies in the Age of Techno Service , who shared his findings in our webinar, ‘ Customer Experience 3.0: And with technological developments ranging from mobile connectivity to speech analytics, businesses have more opportunities to enhance this experience than ever before. Customer Experience 3.0 Wireless and mobile.

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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

From personalized experiences and interactive content to loyalty programs and social media campaigns, these customer engagement ideas are designed to captivate and delight your customers, fostering strong connections that lead to increased brand loyalty and ultimately, business success.

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Call Center optimization: Tools and best practices to increase performance

NobelBiz

Predictive Dialers Predictive dialers are a boon for outbound call efficiency, automatically dialing numbers from a list and connecting agents to live calls. Predictive dialers are particularly beneficial for sales and marketing campaigns, enabling agents to reach more potential customers in less time.

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15 Types of social media to help boost your brand

BirdEye

On LinkedIn, you can host webinars and live streams with industry experts to show your followers your company is a thought leader in their industry. About: Social networking sites are designed to connect people in a shared online space. How to use them: Link to sales and discounts only accessible while the post is available.

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New Outbound Lead Generation Programs: Top 15 Challenges for Call Centers

NobelBiz

When effectively executed, it can boost sales, increase profits, and lead to significant business growth. According to a report by SmallBizGenius , sales representatives must make an average of 18 calls to reach one potential buyer. Inbound lead generation includes blogging, SEO, social media, PPC.

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A Guide to Customer Loyalty Programs  

Kitewheel

The program will allow you to track data and analytics to see how customer loyalty affects sales, as well as to measure metrics such as repeat customer rate and purchase frequency. Tiered Programs for Increased Gamification. Loyalty programs can also be a good way to track and influence customer engagement.