All You Need to Know About CSAT To Drive A Better Customer Experience
TechSee
MAY 1, 2022
Definitely something companies strive to avoid. Here’s what you need to know about customer satisfaction score and what it means for customer experience. What is Customer Satisfaction Score (CSAT)? For example, if 75 out of 100 responses have a rating of 4 or 5, the CSAT score would be 75%. Why Measure CSAT?
Let's personalize your content