Intelligent Automation in Call Centers: A Paradigm Shift in Customer Service Excellence
NobelBiz
NOVEMBER 6, 2023
In today’s fast-paced digital environment, intelligent automation has become a powerful force, propelling change within call centers across the globe. The estimated value of the global contact center software market by 2027 is $110 billion , according to Replicant. With good data, automation soars.
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