The Employee Experience Starts with the Hiring Process
ShepHyken
MARCH 11, 2020
This explained the company culture and expectations of Disney employees, also known as cast members. In my book The Amazement Revolution , I wrote about Hy-Vee, the regional grocery store chain based in Des Moines, IA. Ideally, the potential employee experiences the store through a different lens than a regular customer.
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