The Ultimate Guide: How to Build a Customer Experience Department
Lumoa
JANUARY 19, 2023
Identify the Company’s Goals 2. Decide When and How to Collect Data and Feedback 4. Decide When and How to Collect Data and Feedback 4. Identify the Company’s Goals Before you start looking for people or draft your CX strategy, your first step should be to clarify and understand the wider objectives of your organization.
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