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Experience Improvement 101: What You Need to Know About InMoment’s Mission & What People Are Saying About It

InMoment XI

approaches aren’t enough for today’s businesses; they cause program stagnation and make meaningful return on investment (ROI) impossible. InMoment is currently improving experiences with: 90% of the world’s leading automotive brands 8/10 of leading banks 4/5 of the top insurers. And one more thing.

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What You Need to Know About Contact Center AI

InMoment XI

Specifically, the world’s leading brands have begun using contact center AI to create a more efficient and effective customer service experience. Improved customer satisfaction not only fosters loyalty but can also lead to positive word-of-mouth, attracting new customers to the brand.

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How Valvoline’s Service Team Pleased Two Very Diverse Constituents — Its CFO and Its Customers

NICE inContact

They expect to see a solid business case with a strong, defensible return on investment (ROI). Valvoline is a leading worldwide marketer and supplier of premium branded automotive lubricants and automotive services.

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Brand Passion Report 2019: Top Loved Brands

NetBase

Using our powerful Next Generation AI capabilities , we captured the most loved brands across the globe to create the Brand Passion Report 2019: Top Loved Global Brands. In it, we share insight around what consumers find so attractive about these brands, from both a category and entity perspective.

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13 automotive marketing strategies to rev up your success

BirdEye

The automotive industry is no stranger to competition. One of the crucial aspects of achieving success in this industry is through effective automotive marketing strategies. There are several strategies and automotive marketing campaigns that can help vehicle professionals stay ahead of the competition.

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What Is the Work of a Business Development Associate?

Andrew Mcfarland

Several key responsibilities include tracking returns on investment, presenting supportive data to senior management, and creating business development plans. The most highly paid business development associates work in the automotive, media, and finance industries. A business development associate can earn up to $80,697 a year.

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Lessons From a Three Time Chief Customer Officer, with Darryl Speach – CB018

Customer Bliss

Prior to joining Greystone, Darryl was The Walt Disney Company’s lead consultant assigned to the Disney Institute/McKinsey & Company co-branded joint venture, specializing in customer experience and cultural transformations. You need “What’s in this for me?”