NICE inContact

MAY 10, 2019

They expect to see a solid business case with a strong, defensible return on investment (ROI). These anticipated benefits were driven by a focus on greatly improving the customer experience across multiple channels. With 1,300 company-run and franchise retail locations, it’s the second largest quick-lube chain in the U.S.

Automotive 149

Automotive Contact Center Return on Investment ROI 149

BirdEye

FEBRUARY 27, 2024

To compete in this complex market and capture audience attention, dealership brands must put their best foot forward. Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024.

Advertising 62

Advertising Automotive Social Media Multi-Channel 62

BirdEye

MARCH 8, 2024

You can improve your discoverability to social media users looking for businesses on a channel. By tailoring content to their preferences, businesses can engage more effectively and see better returns on investment. What social media users find here will significantly impact their decision to click that “Follow” button.

Social Media 57

Social Media Tips Multi-Channel Groups 57

Grade.us

JUNE 2, 2020

When you’ve invested in review management, on the one hand, you’re deciding to proactively generate reviews from your customers to drive loyalty, celebrate your happiest evangelists, and create valuable user generated marketing materials. How do reputation management software solutions help? Founded in 2013 by Jon Hall, Grade.us

Software 47

Software Management Net Promoter Score Multi-Channel 47