C Space

MARCH 7, 2019

I n a leadership meeting last week, I confessed that I sometimes add things to my to-do list that I’ve already done, just to tick them off. We’d be less frustrated by what “leadership” does or doesn’t do and more forgiving of an imperfect decision made by John, or Sally, or me, or some other human who’s not always going to get stuff right.

Culture 80

Culture Apparel Retail Advertising 80

C Space

MARCH 7, 2019

What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. For the apparel market to succeed in delivering better experiences for customers, it needs to go back to basics.

Apparel 40

Apparel Retail Advertising Ecommerce 40

C Space

APRIL 4, 2019

For instance, had Nike relied just on measuring simple sentiment about their Colin Kaepernick campaign, they might have thought they’d made a terrible mistake. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry.

Apparel 58

Apparel Social Media Advertising Hospitality 58

C Space

FEBRUARY 13, 2019

What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. For the apparel market to succeed in delivering better experiences for customers, it needs to go back to basics.

Apparel 40

Apparel Advertising Retail Wireless 40

C Space

MARCH 20, 2019

What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. For the apparel market to succeed in delivering better experiences for customers, it needs to go back to basics.

Apparel 45

Apparel Automotive Hotels Hospitality 45

Beyond Philosophy

DECEMBER 12, 2017

CMC Thought Leadership Principal, Beyond Philosophy. More attractive merchandise presentations, including “updated mannequins and fixtures in apparel, home and beauty”. Easier in-store shopping flow, with aisle modification designed to encourage customers to browse through apparel, accessories, and other products.

Culture 60

Culture Customer Experience Apparel Retail 60

Second to None

MAY 22, 2018

Second To None recently conducted a benchmarking study that monitored employee performance for a select group of casual apparel stores. These brands have product and customers especially suited for suggestive selling, but the associates measured, were not performing up to expectations.

Apparel 54

Apparel Voice of Customer Brands Sales 54