GetFeedback
NOVEMBER 25, 2019
Apparel: 79%. Internet Social Media: 72%. So, as you’re monitoring your CSAT score, you should also be collecting feedback, acting on it, and implementing other strategies that will actually improve the experience; this will ultimately lead to a better CSAT score and other desirable business outcomes. Airlines: 73%.
Alida
JANUARY 19, 2017
If the rumor is true, Amazon will challenge industry leaders like Nike, Lululemon and Under Armour in the $44-billion active apparel market. Sales in athletic apparel rose 12 percent in 2016 , according to the market research firm NPD, as more consumers wear their workout clothes outside the gym. Photo: Bloomberg.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
delighted
MAY 11, 2021
Use feedback surveys to measure customer loyalty. One of the best ways to collect these insights and architect a detailed customer journey map is to gather feedback with customer survey templates. It could be social media contests and giveaways, handwritten thank you notes, free upgrades, company swag, or pre-sale notifications.
SurveySensum
JULY 19, 2023
Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! Give Your Customers What They Want Nike is indeed winning hearts with its personalization in retail strategy, and one of the key ways they achieve this is by leveraging customer feedback.
delighted
JULY 13, 2022
When your customers naturally talk about you to their family, friends, or their followers on social media, they’re not only introducing your product or service to a new audience, but they’re also endorsing it. In order to improve customer experience and encourage customer loyalty, you have to ask your customers for feedback.
Customers Rock!
APRIL 26, 2010
As customer listening has become a common topic recently, I felt it would be helpful to post it again, especially as it discusses NON social media listening. It was inspiring to see the feedback plastered all over the wall! Or do you aggregate your customer feedback into several large categories so the true voice is lost?
SaleMove
JULY 12, 2018
Facebook creates personalized stories for each of their users on their anniversary of using the social media site. Social Media. Many think personalized content on social media is the next big thing (if it isn’t there already). We live in the day and age of personalization. They love that team.
Expert insights. Personalized for you.
293 
Let's personalize your content