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alphabroder Uses Action-based Program to Increase Employee Satisfaction Scores

InMoment XI

alphabroder, an industry leader in the promotional products space, provides apparel and additional goods to promotional product distributors, athletic team dealers, and screen printers and employs thousands of associates throughout multiple facilities across North America.

Apparel 496
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Nike versus Adidas: Who will win the digital transformation race in apparel retail?

Alida

This is especially true in apparel retail, where longtime rivals Nike and Adidas have both recently invested heavily in digital transformation and innovation to stay at the top of their game. Nike: Making apparel retail personal. Great minds think alike—even fierce competitors. That meant creating the right environment for its teams.

Apparel 153
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How lululemon Co-Creates Experiences with and for Their Customers

Alida

lululemon is a Canadian athletic apparel retailer with massive global appeal that creates high-performance athletic apparel and accessories through a human-led design approach. To support this approach, the lululemon brand team established the lululemon Feedback Forum built on the Alida platform.

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Connect customer feedback to your target audience with HappyOrNot Demographics

Happy or Not

By connecting customer feedback to your target audience’s demographic data. Using AI-powered technology, our touchscreen Smiley Touch terminal has been upgraded to allow businesses to unlock valuable customer demographic information and combine it with in-moment feedback data for unprecedented insights. So how is this made possible?

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28 Customer Satisfaction Survey Questions and Examples for Delivery Business (Template Included)

Zonka Feedback

Feedback is essential for delivery businesses to improve their service, maintain customer satisfaction, and build a strong brand reputation. Whether it is food, groceries, apparels, wellness products, furniture or anything you can think of buying, ecommerce and delivery platforms are there to serve you.

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Customer Satisfaction Score (CSAT) Industry Benchmarks

GetFeedback

Apparel: 79%. So, as you’re monitoring your CSAT score, you should also be collecting feedback, acting on it, and implementing other strategies that will actually improve the experience; this will ultimately lead to a better CSAT score and other desirable business outcomes. Below is the complete list of the newest CSAT benchmarks.

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The Customer-Centric Compass

CSM Magazine

Zappos Zappos, the online footwear and apparel trailblazer, has carved a niche by making customer service an art. They also serve as invaluable sources of feedback and referrals, facilitating organic expansion. Connection to Business Success The intricate interplay between customer service and overall business success is irrefutable.