TechSee
JUNE 10, 2021
But new innovations in technology have shown that the time is right to explore alternate options to the ubiquitous truck roll. . Four Truck Roll Optimization Innovations. Here are four truck roll optimization innovations to consider to improve customer experience, save a massive amount of money, and keep employees and customers safe.
Eptica
APRIL 1, 2020
Date: Wednesday, April 1, 2020 Author: Steve Nattress What will customer self-service look like in 2025? The good news for the consumer is that by using AI within the back-end of self-service systems, management overheads are significantly reduced , increasing ROI and putting them within the grasp of many more businesses.
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Clarivate
JANUARY 23, 2024
Spend is growing, but ROI is TBD However, when looking at the potential commercial value of this R&D activity, some challenges remain. R&D spend is steadily growing and is expected to reach approximately $200 billion by 2025. This amounts to approximately 20% of sales revenues which are reinvested into developing pipelines.
Lumoa
JUNE 23, 2021
Moreover, the sector has been forecast to surpass a gross addressable market of $50 billion by 2025. This meteoric pace of innovation birthed new and innovative solutions for modern contact centers, finally coming to a crescendo with the advent of artificial intelligence (AI).
TechSee
FEBRUARY 5, 2019
ROI is fundamental, as C-suite executives at leading service providers demand measurable returns from their outlay. Answering the pressing need for ROI, the do it yourself approach – powered by intelligent virtual assistants – will continue to deflect the need for human interaction, delivering huge cost savings.
TechSee
FEBRUARY 16, 2021
Going forward, field service organizations are implementing innovative solutions that help them serve their customers without requiring direct person-to-person contact – a model known as contactless service. In fact, approximately 50% of field technicians and service workers are expected to freelance by 2025.
Alida
JUNE 30, 2017
Eric Angeloro, global launch and lifecycle marketer at Cadillac, presented his company’s strategy: creating innovative products, providing unforgettable customer experiences, enabling ongoing engagement, rethinking marketing and driving word of mouth. Don’t forget the post-sale relationship.
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