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How Important is Customer Service in Travel and Tourism?

Bold360

Travel and tourism can be difficult areas for retaining customer loyalty, with websites set up exclusively to pit brands against one another on the best deals for hotels and rock-bottom prices on flights. Customer service in travel and tourism clearly needs to follow your customer wherever they might be.

Tourism 56
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Summer Travel Trends: The Who, What and Where

QuestionPro Audience

INTERNATIONAL TOURISM. While international tourism is growing at its fastest pace in seven years, the U.S. compared to 2016. is experiencing its sharpest drop in foreign travelers since 2009. According to the U.S. Department of Commerce, in 2017 the number of arrivals to the U.S. from foreign countries was down 9.3%

Travel 170
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What Is AR or Augmented Reality Technology?

Oracle

Although this project didn’t live up to the ambitions, it proved that AR could be a product for the general public, and the “glasses” challenge was taken up by the arguably more successful HoloLens from Microsoft in 2016. Nowadays, the average smartphone supports heavy AR apps.

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Fiji Airways announces highest profit and highest customer satisfaction scores

Up Your Service

million for the previous year ended 31st December 2016 (up by 12.5%). million for the previous year ended 31st December 2016. · million for the previous year ended 31st December 2016 (up by 14.3%). Results Highlights : · Group revenue was F$929 million compared to F$825.3 Group profit before tax was F$95.8 The Group carried 1.6

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Fiji Airways announces highest profit…and highest customer satisfaction scores

Up Your Service

million for the previous year ended 31st December 2016 (up by 12.5%). million for the previous year ended 31st December 2016. · million for the previous year ended 31st December 2016 (up by 14.3%). Results Highlights : · Group revenue was F$929 million compared to F$825.3 Group profit before tax was F$95.8 The Group carried 1.6

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Outrageous! Hotels keep on charging!

Beyond Philosophy

Tisch Center for Hospitality and Tourism at New York University. These extra fees have been growing for the past decade, and this year, U.S. hotels are expected to add on $2.55 billion in fees, according to research by the Jonathan M. If you liked this article, you might also want to read these: Revolutionary Thinking on Customer Loyalty.

Hotels 60
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Brand Move Roundup – September 2, 2020

C Space

Inability to travel overseas has boosted businesses in the domestic tourism hotspots and duty-free shops. Upmarket Rebound: Luxury goods makers saw double-digit revenue growth in the latest quarter compared to the same period last year, underscoring the strongest recovery trend.

Brands 40