Remove 2016 Remove Competitive Advantage Remove Definition Remove Marketing
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How to Avoid Marketing Mistakes That Impact Your Bottom Line

Brandwatch CX

A few years ago our then-intern (and now Product Marketing Manager) Phill Agnew was let loose on our Brandwatch Twitter account. “Don’t be a stupid marketer. Sure, it definitely should have been worded better. Marketers don’t want to be stupid. What had he tweeted? Download our guide.”

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3 Customer Engagement Trends to Watch in 2017

Calabrio

With 2016 behind us, we’re wondering what we can glean from the flurry of predictions, prophecies and prognostications for 2017. According to Gartner’s annual CMO spend survey, as customer experience becomes the key to gaining a competitive advantage, CMOs will spend more on tech to support their CX goals. Start here.

Trends 153
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The Best Customer Success Resources of 2016

Amity

The Best Customer Success Resources of 2016. Surely, you are staying up to date on the latest customer success trends – did someone say “customer marketing”? Communicating your customer's successes can be one the strongest marketing approaches there is. February 9-11 - SaaStr Annual 2016.

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Renewed Year Customer Experience Focus

Michelli Experience

In support of my position, I offer the following: If you want to keep customers in 2016 …. If you want customers to tell their family and friends about you in 2016 …. If you want to save money marketing to new customers in 2016 …. If you want a competitive advantage driving customer engagement in 2016 ….

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3 Customer Engagement Trends to Watch in 2017

Calabrio

With 2016 behind us, we’re wondering what we can glean from the flurry of predictions, prophecies and prognostications for 2017. According to Gartner’s annual CMO spend survey, as customer experience becomes the key to gaining a competitive advantage, CMOs will spend more on tech to support their CX goals. Start here.

Trends 100
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3 Customer Engagement Trends to Watch in 2017

Calabrio

With 2016 behind us, we’re wondering what we can glean from the flurry of predictions, prophecies and prognostications for 2017. According to Gartner’s annual CMO spend survey, as customer experience becomes the key to gaining a competitive advantage, CMOs will spend more on tech to support their CX goals. Start here.

Trends 100
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2021: Emerging AI trends in the telecom industry

TechSee

This growth is expected to continue: the IoT telecom services market was estimated to grow from $2.90 billion in 2016 to $17.67 Conversational AI platforms – known as virtual assistants – have learned to automate and scale one-on-one conversations so efficiently that the market is expected to grow to $13.9

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