Remove 2010 Remove Connections Remove Culture Remove Employee Experience
article thumbnail

How to build a healthy company culture with employee wellness programs

Qualtrics

You wouldn’t expect results from eating healthy but not getting enough sleep and neglecting your exercise regime, so why take that siloed approach with your employee wellness program? Here’s how to construct a holistic wellness program that meets all of the needs of your employees – and bolsters employee experience in the process.

Culture 26
article thumbnail

How CX Thinking Will Help Us Prepare for the Next Pandemic

Storyminers

When it comes time to rebuild the severed connections and broken systems, we will need to make sure that we don’t end up with more of the same. We need a more citizen-centered approach, and it turns out that Customer Experience Thinking can help. There may be cultural differences, but the fears and the problems are really the same.

Groups 147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Impact of Bullying at Work and What Can Be Done with Rita Chand

Russel Lolacher

In this episode of Relationships at Work, Russel chats with culture consultant and wellness counsellor Rita Chand on what bullying in the workplace feels like, looks like and what we can do about it. Connect with, and learn more about, Rita on Linkedin. What’s your best or worst employee experience?

Culture 98
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. In July 2010, Eliason left Comcast to become the global director of social media at Citi.

article thumbnail

Advantages & Disadvantages Of Working Remotely | Work From Home

SurveySparrow

It has drastically changed the traditional workplace culture, and working remotely from home has become normal now. Well, it is a new way of working that connects employees, business members through telecommuting, and advanced technology. Since then, it has evolved massively and the startup culture played a huge role in that.

Culture 52
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. In July 2010, Eliason left Comcast to become the global director of social media at Citi.

article thumbnail

Is ‘Being Human’ With Customers A New Concept? And, Does It Create Emotional, Experiential, Social and Financial Value?

Beyond Philosophy

Much of this is, culturally, operationally, and from a communications perspective, is what we have been describing as “inside-out advocacy” for years. In most instances, the customers see no proaction, brand ‘personality’ or brand-to-brand differentiation; and their experience of the brand is one-dimensional, easily capable of replacement.