Top 5 Customer Service & CX Articles for the Week of August 7, 2023
ShepHyken
AUGUST 6, 2023
Some examples of companies experiencing early success with this are in the financial services industry. When using AI for customer support, consider this point in the article: “Every interaction enhances or diminishes a customer’s perception the company involved.” remains unchanged since 2009 while inflation reached 6.2%
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