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In Customer Success, Who Has Skin In The Game?

Amity

Recognition of Customer Success is growing rapidly, yet it requires more than just a new department, new hires, and new titles. The shift to a Subscription Economy and the corresponding shift in Power to Customers means that businesses need to embrace Customer Success just to keep pace, let alone thrive.

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CS in Conversation: Focus on Adoption to Demonstrate the Need for Customer Success

Amity

Amity had the good fortune of sitting down with a pioneer in Customer Success, Paul Teshima the original SVP of Customer Success (circa 2005) at Eloqua – now the Founder and CEO of Nudge Software , to talk about demonstrating the need for Customer Success. Here are the “aha!” We don’t think so.

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Celebrating 10 Years of the Lithosphere!

Lithium

From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. Businesses with smaller audiences need to be very cautious around community endeavors (a best practice that we still caution potential customers with every day). Kudos have to be given to a former member of our Marketing team.

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Celebrating 10 Years of the Lithosphere!

Lithium

From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. Businesses with smaller audiences need to be very cautious around community endeavors (a best practice that we still caution potential customers with every day). Kudos have to be given to a former member of our Marketing team.

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. Businesses with smaller audiences need to be very cautious around community endeavors (a best practice that we still caution potential customers with every day). Kudos have to be given to a former member of our Marketing team.

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. Businesses with smaller audiences need to be very cautious around community endeavors (a best practice that we still caution potential customers with every day). Kudos have to be given to a former member of our Marketing team.

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

From its inception, Lithium worked with huge brands, and so their huge communities were wildly successful. Businesses with smaller audiences need to be very cautious around community endeavors (a best practice that we still caution potential customers with every day). Kudos have to be given to a former member of our Marketing team.