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25 important social media questions, answered

BirdEye

Its simple interface makes it incredibly user-friendly and features like Facebook Business Manager help businesses optimize the platform for advertising and marketing. Social media marketing is the process of creating, managing, and amplifying content related to your business or product on social networks.

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This is Digital, Episode 25: The Chief Digital Officer's Role in Disruption and Culture

West Monroe

Beauty's Chief Digital Officer, joins the podcast to discuss the ever-evolving customer journey and the balance between customer needs and technology advancement, fostering innovation, and maintaining a seamless physical-digital connection. Featuring Ekta Chopra Ekta Chopra is the Chief Digital Officer at e.l.f. Prior to e.l.f.,

Culture 52
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Don’t Make Ads for TikTok; Make Outstanding Content

Lithium

As market research professor of Ulster University Stephen Brown puts it in his 2004 paper O' Customer Where art Thou, "Today's customers are marketing literate… they can deconstruct advertising campaigns in double-quick time and outmaneuver even the most cunning marketing strategies.". Governance. In-app creation.

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MiFID II: What Do You Need to Know?

Avaya

If you work in the financial services sector, you’ve likely seen news articles and heard IT, operations and other company managers and executives talking about the impending MiFID II regulation. An original MiFID was enacted in 2004, prior to the 2008 global financial crisis. Increased financial product governance.

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A Closer Look at MiFID II Recording Requirements

Avaya

This EU legislation serves as a much-needed upgrade from the original MiFID, enacted in 2004, and addresses key issues that resulted from the 2008 global financial crisis. The directive requires all national governments in the EU to adopt certain laws, which they are free to do in their own way should the resulting effect be the same.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. Her areas of expertise include market research, program management, marketing, instructional design, and training.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. Her areas of expertise include market research, program management, marketing, instructional design, and training.